In deze klantenservice functie richt je je op de ondersteuning van DHL Service Points. Ook zullen projecten en het maken van rapportages onderdeel van je werkdag zijn. Uiteraard pak je de taken op die passen bij jouw achtergrond en voorkeuren.
YOUR PLUS WITH US: An open-minded, friendly team with an open door policy Work with a global leader in premium software for the glass, window, and door industries Modern tech setup, your own laptop, and flexible hybrid work options Competitive compensation and a comprehensive benefits package Subsidized lunch and free beverages Attractive childcare allowance to support your family Private accident insurance and free English and German language courses Employee discounts and exclusive partner perks Fitness & health app with bonus rewards Foosball table (table soccer) for quick breaks and laughs Regular team events and get-togethers YOUR TASKS: You support our national and international customers, ensuring their requests related to our ERP software are handled efficiently and smoothly – from order entry to production and dispatch control By taking full ownership of incoming service requests, you analyze and prioritize them and ensure issues are resolved quickly and effectively via phone, email, or our ticketing system You manage and maintain the team’s ticket queue, including assignment, follow-up and quality assurance With precise documentation of processes and solutions you help to improve our service constantly You turn customer feedback into product innovations by collaborating closely with Product Development, Sales, and Project Planning Beyond daily support, you contribute to implementation projects and lead smaller customer initiatives, such as quality reviews and project walkthroughs YOUR PROFILE: With a degree in business or production management, business informatics, computer science, or a related technical field, you bring a strong academic foundation Your hands-on experience in support for software solutions - whether at a junior or advanced level - enables you to guide customer requests smoothly from issues to solutions You have a solid understanding of technical processes within production environments You are familiar with databases, SQL and report designers Fluency in Polish and English and your collaborative mindset make it easy for you to work effectively across international teams Even under pressure, you stay focused, solution-oriented and keep the customer’s perspective in mind We look forward to your application!
YOUR PLUS WITH US: An open-minded, friendly team with an open door policy Work with a global leader in premium software for the glass, window, and door industries Modern tech setup, your own laptop, and flexible hybrid work options Competitive compensation and a comprehensive benefits package Subsidized lunch and free beverages Attractive childcare allowance to support your family Private accident insurance and free English and German language courses Employee discounts and exclusive partner perks Fitness & health app with bonus rewards Foosball table (table soccer) for quick breaks and laughs Regular team events and get-togethers YOUR TASKS: You support our national and international customers, ensuring their requests related to our ERP software are handled efficiently and smoothly – from order entry to production and dispatch control By taking full ownership of incoming service requests, you analyze and prioritize them and ensure issues are resolved quickly and effectively via phone, email, or our ticketing system You manage and maintain the team’s ticket queue, including assignment, follow-up and quality assurance With precise documentation of processes and solutions you help to improve our service constantly You turn customer feedback into product innovations by collaborating closely with Product Development, Sales, and Project Planning Beyond daily support, you contribute to implementation projects and lead smaller customer initiatives, such as quality reviews and project walkthroughs YOUR PROFILE: With a degree in business or production management, business informatics, computer science, or a related technical field, you bring a strong academic foundation Your hands-on experience in support for software solutions - whether at a junior or advanced level - enables you to guide customer requests smoothly from issues to solutions You have a solid understanding of technical processes within production environments You are familiar with databases, SQL and report designers Fluency in Polish and English and your collaborative mindset make it easy for you to work effectively across international teams Even under pressure, you stay focused, solution-oriented and keep the customer’s perspective in mind We look forward to your application!
In de dynamische omgeving van DHL moet je stevig in je schoenen staan, omdat je te maken hebt met diverse belangen, werkdruk en wisselende verantwoordelijkheden, (grote) projecten en spoedklussen. Je kunt snel schakelen tussen activiteiten en behoudt hierbij het overzicht. Ook analytisch vermogen om ingewikkelde logistieke uitdagingen in te schatten en op te lossen is een belangrijke vaardigheid in deze functie.
It’s people. Whether that’s in an SAP project, when developing a web application or when switching to cloud-based services. So we combine our in-depth process knowledge and technology expertise with an empathetic and people-centred approach.
teilst Du Best Practices und „Daily Hacks“ für die Bereiche Sales, Customer Service, Field Service, Marketing oder Project Operations. führst Du Workshops und Schulungen durch und sorgst dafür, dass Kund*innen die Lösung gut verstehen und selbstständig anwenden können.
No.2, to organize and lead the discussion with respective department related with customer feedback.To implement and follow up Corrective Action Preventive Action (CAPA) system related with Customer Relationship Management (CRM) following global standardSupport in preparation of quality department monthly reportPrepare statement letter according to customer or organization requirementFill out customer questionnaire according to agreed timeline.Participate in the validation of special projects such as new machines, new materials, and so on (outside of routine validation).If necessary, discuss with customer (visit or telco) related with customer feedback and Acceptable Quality Level (AQL).To review batch record and release the finished good to be sent to customer according to established procedure.Participate in DMF renewalGive disposition of whether a batch can be released to be shipped to customer.
GigaDevice Semiconductor Germany GmbH sucht in Hoehenkirchen-Siegertsbrunn eine/n Inside Sales Representative & Customer Project Manager (ID-Nummer: 13461234)
Your tasks Strategic customer engagement & planning Lead strategic customer dialogues with global decision makers to identify customer's business objectives, supply chain requirements & challenges Create future opportunities by translating customer needs & business trends into potential solutionsLink senior DHL executives with account counterparts at board or senior management level Relationship & opportunity development Position yourself as a strategic resource in a way that senior customer management seeks advice on high impact topicsProactively identify opportunities and develop recommendations on a global & regional level based on financial attractiveness, risk and fit of customer requirements with DHL capabilitiesManage the renewal agenda in a proactive manner at a global and regional level Preparing, winning & implementing the deal Create and present high complexity solutions to customer demonstrating clear business & solution fitEnsure common understanding of service expectations & solutions both with the customer, DHL countries/regions & within CSI Challenge solution delivery team to ensure customer inputs & requirements are translated into DHL offer Service management & account maintenance Act as key contact for customer and channel the communication toaccount teams and DHL internal functionsSupport effective Customer Satisfaction Survey (CSS) process & drive follow up activities to increase customer satisfaction year-on-year Strategic Thinking & Targeting Translate customer strategy into meaningful business opportunities of value for DHL divisions extended to board level independently, and ensure buy-in for the sameProactively identify best fit opportunities for DHL across regions/products/solution Selling & Influencing Develop & articulate business and solution fit that reflects customer’s requirements, sector & product knowledgeDevelop proposals that adhere to internal guidelines & commercial standards Prepare for commercial discussion by identifying customer’s buying criteria & developing strong pricing & negotiation strategies that incorporates knowledge of competitor’s position Developing Commercially Viable & Innovative Solutions Proactively offer x-divisional solutions that leverage all relevant products & capabilities of DHL divisionsEngage customers through consulting studies & customer workshops to identify opportunities to offer innovative solutions, by leveraging a broad network of resources internal and externalUnderstand key DHL & customer’s business drivers (e.g revenue, cost) & anticipate impact of business decisions & solutions based on the macro-economic environment Working Across the Business •Coordinate divisional account team (e.g. monthly team calls) and ensure that necessary resources are available on a global scale •Involve relevant CSI & divisional key stakeholders & secures buy-in & support for CDP, solution offering and implementation Your profile University degree in Business, Logistics or related10-12 years’ experience in Logistics Industry, Service Industry, within the sector or with the Customer 5 years’ experience with one or more DPDHL divisions in regional/ global environment7-10 years’ of commercial management experience5 years’ Consultative Selling experience working at board level in an international environment5 years’ experience in solution design, operational, performance and project managementExcellent analytical & problem solving skillsEffective presentation & facilitation skillsExcellent business English and French (written and oral)Structured work approach International exposure and cultural sensitivityAbility to engage and lead discussions at board level with senior managementAbility to work independently and within a team to deliver resultsAbility to lead and influence without formal authorityAbility to adapt and perform under changing and uncertain conditionsAbility to manage virtual, global teams •Willing to undertake (extensive) international travel Your benefits We offer excellent employee benefits, a competitive salary package and great development opportunities.
In this position for engaged, dynamic young professionals, you will gain experience in the implementation of MES solutions and aquire comprehensive knowledge to become an independent consultant for our MES solutions.Successfully completed studies, ideally with a focus on business informatics, manufacturing or business administration, alternatively comparable practical experienceYou enjoy solution-oriented work and consulting. Ideally, initial professional experience in consulting or project management in the field of manufacturing ITIT know-how and interest in manufacturing processes as well as topics in the field of MES and automationBasic knowledge of programming languages (Java, C#), databases (SQL, Oracle), Windows and WebServer (IIS) as well as cloud technology (AWS, Azure) is an advantageAnalytical, customer-oriented thinking skills and quick perception and understanding of customer requirementsAbility to work in a team, reliability and engagement as well as willingness to learn, flexibility and ability to handle stressConfident communication skills in German and English as well as willingness to travel within the scope of customer projectsAs a service-oriented company, creativity and engagement of the employees are particularly important.
) • Experience with API/integration design and principles • Ability to design UI through Wireframes delivering great UX to our users • SQL knowledge • SW Lifecycle tools (Jira/IBM RTC) • Strong technical background preferably with IT degree or equivalent work experience in IT area • Must be communicative (fluent English necessary), enthusiastic, self-motivated, team player YOUR JOURNEY: • Communication with customer and internal stakeholders • Understanding customer requirements and business objectives • Analyzing User Stories / Change requests and designing IT solution • Provide strategic advice on using technology to achieve business goals • Seeking for new opportunities • Analyzing, compiling and presenting information • Adopting new technologies and working with cloud providers (MS Azure, …) WHAT WE OFFER: • Great team of professionals and possibility of development • Global projects • Full support from colleagues during onboarding • Modern offices in Chodov next to metro station • Huge number of internal job opportunities within the company • Home office possibilities • Permanent contract • Company car or car allowance • CAFETERIA employee benefit program with wide selection of benefits from Edenred • Extra week of holiday (25 days/year), 6 Self-sickness days/year, Full salary compensation for up to 10 days absence due to illness per calendar year, Lunch vouchers fully covered by company • Pension Plan contribution, Multisport card, mobile and laptop, fruit days, sport clubs for employees, Referral program…
In der Schlüsselposition der Steuerung, Planung und Optimierung der Arbeitsvorbereitung tragen Sie gemeinsam mit Ihrem Team wesentlich dazu bei, Planungsprozesse zu unterstützen, technische Zeichnungen zu erstellen und zu prüfen sowie die Grundlage für eine reibungslose Umsetzung unserer Ingenieurbauprojekte sicherzustellen Teamleiter Arbeitsvorbereitung (m/w/d) Dortmund Ihre Aufgaben Fachliche Führung und Weiterentwicklung des Teams der Arbeitsvorbereitung in Dortmund Verantwortliche Steuerung der Bauablaufplanung und fachgerechte Optimierung Effizienzsteigerung durch Analyse und Optimierung von Arbeitsprozessen Schnittstelle und Kommunikation zu und mit internen und externen Partnern Termingerechte, Qualitätsbewusste Arbeitsumsetzung gemäß Sicherheitsstandard Ihre Qualifikationen Abgeschlossenes Studium im Bauingenieurwesen oder vergleichbare Qualifikation Mehrjährige Erfahrung im Ingenieurbau, Infrastrukturbau, Industrie- und Stahlbau und Führungserfahrung Führungserfahrung in vergleichbarer Position mit ausgeprägter Kommunikationskompetenz Fundiertes Fachwissen in der Bauablaufplanung, Terminplanung und Kalkulation samt Leidenschaft für die Arbeitsvorbereitung Sehr gute Powerproject, MS Project, CAD Kenntnisse sowie Deutschkenntnisse auf C1-Niveau Unser Angebot Vielseitige Entwicklungsmöglichkeiten: Internationale und abwechslungsreiche Projekte sowie ein Aufgabengebiet mit persönlichem Entwicklungspotenzial.
Arbeitsvorbereiter im Spezialtiefbau (m/w/d) Hamburg Ihre Aufgaben Strukturierte Arbeitsvorbereitung für Projekte im Spezialtiefbau Erstellung präziser technischer Zeichnungen und Pläne mit AutoCAD Abstimmung mit dem Ingenieurteam zur Unterstützung von Planung und Umsetzung Prüfung und projektspezifische Anpassung bestehender Zeichnungen Ihre Qualifikationen Abgeschlossenes Studium im Bauingenieurwesen oder vergleichbare Qualifikation, ideal für Berufsstarter:innen Kenntnisse in Powerproject, MS Project, CAD sowie sehr gute MS-Office-Kenntnisse Detailorientierte und strukturierte Arbeitsweise sowie Teamfähigkeit, Engagement und Kommunikationskompetenz Deutschkenntnisse auf C1-Niveau Unser Angebot Vielseitige Entwicklungsmöglichkeiten: Internationale und vielseitige Projekte sowie ein Aufgabengebiet, in dem Sie persönlich wachsen können.
Arbeitsvorbereiter:in im Ingenieurbau (m/w/d) Hamburg Ihre Aufgaben Erstellung und Koordination von Termin-, Bauablauf-, Baustelleneinrichtungs- und Ressourcenplänen für anspruchsvolle Ingenieur-, Industrie- und Stahlbauprojekte Entwicklung wirtschaftlicher Arbeits- und Bauphasenkonzepte unter Berücksichtigung technischer, logistischer und terminlicher Anforderungen Analyse von Bauabläufen sowie Identifikation und Umsetzung bauzeitlicher Optimierungspotenziale Schnittstellenkoordination zwischen Kalkulation, Projektleitung, Planung und Bauausführung zur Sicherstellung effizienter Projektabläufe Ihre Qualifikationen Abgeschlossenes Studium im Bauingenieurwesen oder vergleichbare Qualifikation Erfahrung in der Arbeitsvorbereitung, Bauablaufplanung oder Terminsteuerung technischer Projektabwicklung Sicherer Umgang mit Planungssoftware (Power Project, MS-Project) sowie CAD-Kenntnisse und BIM-Erfahrung Technisches und wirtschaftliches Verständnis sowie strukturierte, analytische Arbeitsweise und Kommunikationsstärke Unser Angebot Vielseitige Entwicklungsmöglichkeiten: Internationale und vielseitige Projekte sowie ein Aufgabengebiet, in dem Sie persönlich wachsen können.
You must have specific technical specialism to provide advice and executes specialized tasks. WHAT YOU WILL DO Working closely with project teams, product managers, technical and customer groups to resolve process related problems.Provide accurate status on deliverables to project manager (and frequently internal customers)to ensure successful recharging of project workProvide technical and/or process expertise and input to design, planning, and issue managementEnsure projects and work package delivery is on time and within specified budgetReport promptly any variances of cost and specification to the project managerGather and manage business requirements, user, functional, technical and process requirements for products, services and/or software applicationsJustify project/assignment in terms of context, benefits, options, costs, ROI, risks, dependencies and commitmentsEnsure project/assignment completion in accordance with the pre-determined scope, time, budget and quality; plan, prioritise and communicate status of related tasksPrepare and carry out presentations/documents to clients APPLICATION YOU WILL USE ·Javascript (Angular, Play, React, etc) WHAT YOU SHOULD HAVE 5 year of experience in supervising cross functional, multicultural teamsVery strong in business process modelling, business and data analysisStrong in customer integration technologies (e.g.
Liebherr-Components AG sucht in eine/n Customer Service Project Manager (m/w/d) (ID-Nummer: 13668946)
Aptar Dortmund GmbH sucht in Dortmund eine/n Associate Manager Customer Projects (m/w/d) (ID-Nummer: 13689304)
Main responsibilities are: Foster a high‑performance culture centered on collaboration, continuous learning, and customer satisfactionEnsure outstanding quality in all customer service activities, securing a seamless and satisfying customer journeyHandle complex credit situations and interface with critical customers, approving credit assessments from internal partners (Sales)Monitor service-level KPIs and performance metrics at both team and individual level, ensuring goals are consistently achievedDevelop and implement team strategies, identifying opportunities for continuous improvement and efficencyCollaborate closely with multiple departments as well as with headquarters, on projects impacting customer experience and operational efficiency.Participate actively in management discussions and contribute to key business decisionsContribute to innovation projects, including the rollout of digital and AI tools What makes you stand out Proven experience in managing operational teams within Customer Service and/or Credit Management environments.Ability to work effectively in multidisciplinary contexts and engage with various internal and external stakeholders.Strong orientation toward continuous improvement, data analysis, and the resolution of complex problems.Advanced knowledge of digital tools (ideally MS Dynamics, Genesys, CAM) for operational management and reporting.Hands-on attitude with a strong ability to collaborate on projects and maintain relationships with headquarters and other subsidiaries.Fluent English (C1 level).Bachelor’s degree We are looking forward to your application and to applicants who enrich our diverse culture!
Both customers and colleagues will expect you to be a proactive and flexible team-player, strong in project management and with excellent communications skills. DAS ANGEBOT FÜR SIE Senior Advisor Martin Alsted from Foodjob Nordic, tel. +45 2917 1009, email: mga@foodjob.dk can be contacted for further information on the position.
teilst Du Best Practices und „Daily Hacks“ für die Bereiche Sales, Customer Service, Field Service, Marketing oder Project Operations. führst Du Workshops und Schulungen durch und sorgst dafür, dass Kund*innen die Lösung gut verstehen und selbstständig anwenden können.
YOUR NEW CHALLENGE Maintain regular contacts with current business relations and identify opportunities with potential customers Link customer wishes to the R&D capabilities and take the initiative to start product developments Responsible for turnover and profit as well as determine price levels, together with your manager Understand and help maintain the market relations and network; collect and interpret market details YOUR PROFILE Minimum of five years successful experience in technical b2b sales in the food industry Solid knowledge of ingredients, experience with the relevant customer group and in project management Fluent German and a sufficient level of English to promote a good exchange with internal R&D Communicative team player with proactive mindset and high customer orientation THE OFFER FOR YOU The family business Ruitenberg places great value on team-orientation and a non-hierarchical environment.
Shape the Future of AI‑Driven Retail Experiences At GK – a global leader in retail technology and part of the Fujitsu Group – you won’t just manage projects. You’ll help redefine how retailers use AI to elevate customer experiences, streamline operations, and unlock new business potential.
ZEISS sucht in eine/n Project Manager XRX Custom Solutions (m/f/x) (ID-Nummer: 13685536)
Your Impact Manage and develop key retail accountsBuild and maintain strong relationships with various distribution platformsHandle pallet voucher operations, including scheduling and coordination with logisticsProcess complaints and prepare analyses to optimize processesSupport projects and contribute innovative ideas to improve the network
In keeping with this strategy we are offering an exciting opportunity for the position of a Regional Customer Service Project Manager (m/f/x). The Regional Customer Service Project Manager's mission is to complete aforementioned professionalization and standardization of existing Customer Service agents.
DAS BRINGEN SIE MIT MSC in Food or Chemical process degree with a significant background in Quality Management 6 years of experience minimum, in Quality Assurance or Food Safety in Food or Cosmetics Ingredients Business Proven international project management experience in a matrix worldwide organizationFluent in French and EnglishCustomer oriented Good relationship building both internally and externally : excellent communication and interpersonal skills, listening capabilities, helpful oriented, capable of adapting quickly and efficientlyBusiness minded and negociations skillsAbility to work cross-functionally and to meet deadlines, well-organizedRigorous, Autonomous, persevering, capacity to propose new ideas DAS ANGEBOT FÜR SIE If you are interested in this position, please contact :
We are looking for you to support our MES consulting team. In this position, you will be an integral part of our project teams and jointly responsible for the successful design and implementation of our MES solutions at our customers' sites.Successfully completed studies, ideally with a focus on business informatics, manufacturing or business administration, alternatively comparable practical experienceYou enjoy solution-oriented work and consulting.
Product and Application Knowledge Technical Problem Solving Long project duration possible Ihr Kontakt Ansprechpartner Julia Lang Referenznummer 860075/1 Kontakt aufnehmen E-Mail: julia.lang@hays.de Anstellungsart Freiberuflich für ein Projekt
Product and Application KnowledgeTechnical Problem Solving Long project duration possible Ihr Kontakt Ansprechpartner Julia Lang Referenznummer 860075/1 Kontakt aufnehmen E-Mail: julia.lang@hays.de Anstellungsart Freiberuflich für ein Projekt
ZEISS sucht in eine/n Project Manager Special Customer Projects-1 (m/w/x) (ID-Nummer: 13756929)
ZEISS sucht in eine/n Project Manager Special Customer Projects-2 (m/w/x) (ID-Nummer: 13756928)
SCHEUERLE Fahrzeugfabrik GmbH sucht in eine/n Teamleiter Customer Project Management / Technischer Vertrieb (m/w/d) (ID-Nummer: 13751335)
You will: Lead, coach, and inspire your team to achieve and exceed KPIs.Spend about 50% of your time hands-on in daily operations, leading by example.Conduct regular 1:1s, coaching sessions, and performance reviews, helping your team unlock their potential.Act as a role model for customer-centricity, ensuring we consistently deliver excellent experiences.Monitor performance in real time, adjusting staffing and resources to meet demand.Use data insights (Excel, Power BI, reports) to spot trends and drive improvements.Partner with Quality, Training, and Process teams to streamline workflows and remove bottlenecks.Collaborate with stakeholders to resolve customer pain points.Drive continuous improvement projects to make our services smarter, faster, and more efficient.Foster a culture of engagement, accountability, and curiosity in your team.
OBI Group Holding SE & Co. KGaA sucht in eine/n (Senior) Manager Strategic Projects – Brand & Customer Transformation (m/w/d) (ID-Nummer: 13688100)
. / Take the next step in your career and take on responsibility in the position described below. You will work as Project Management Responsible for the A320 Family Customer Line. In this role, you will support and/or partially lead improvement initiatives and projects with a strong focus on lead-time optimization.
Giesecke+Devrient GmbH sucht in eine/n Customer Project Manager High Security Printing – Cash Life Cycle Solutions (m/w/d) (ID-Nummer: 13609617)
Register now and look forward to many interesting and suitable positions and projects. Take over the setup of interfaces (expected 6 endpoints) between Salesforce and MS Project Operations based on Azure Functions The affected data objects for the interfaces are Opportunity, Account and Portfolio (custom object).4 transfers from SF to MSPO are planned - Additionally, 2 transfers from MSPO to SF are planned Support the mapping of the data fields between the two systems via our middleware (Azure Functions) Accompany the integration tests after the setup and take over possible troubleshooting both on the test installation and later on the production environment Support our project team in communication with the involved parties (Sales specialist department, IT operations team, IT middleware team, implementation partner for MS Project Operations) Support the IT middleware team and the IT operations team in the setup of meaningful error messages / system feedback in case of errors Additionally perform a few smaller adjustments to our existing Salesforce installation (e.g. introduce a new variable or implement a new flow for automation or add 2-3 additional fields) Create documentation of the performed adjustments and the functionality of the interface for our operations team.
About us Your Contribution Achieve planned KPIs (sales, new opportunities) via sufficient order incomeElaborate Sales plans, forecasting and performance reportsPlan, direct and coordinate customer strategies and activitiesManage Key Accounts (local OEMs)Setup and execute regular customer visitation schedules and visits in CRMGenerate inquiries from customers and related quotations with support of Customer Service and other internal entitiesAuthorize quotations and pricing; perform reviews, negotiations, and contracting with customersHandle customer complaints with the support of Inside Sales and Quality departmentAssist A/R with overdue managementDocument customer knowledge in CRMFoster new growth opportunities with new customers, products, applications and projectsDrive competitive intelligence and reports to Market Intelligence teamEstablish sound market and application knowledgeContinously improve the overall customer satisfaction along the customer journeyEnsure teamwork and alignment of goals and objectives Follow Company policies and protocols, while adhering to all safety guidelines Follow Company Code of Conduct, Core Values and applicable laws and regulationsParticipate in trade shows, exhibitions and conferences, when applicable Attend both internal and external trainings Your Profile Masters Degree in Engineering, Science or Business Administration, required Minimum 5 years in Key Account Management, required Technical Sales/Marketing or Product Management of high engineesring content materials and components in an industrial Business-to-Business (B2B) environment, strongly preferredExperience in the semiconductor industry and/or quartz glass material sales, strongly desired Ability to read, write and speak English; strong oral and written communication skillsProficiency in MS Office knowledgeAbility to work in a dynamic and fast growing industryGrowth and results driven mindsetPersonable with excellent people management and teamwork skillsAbility to work in a global, matrix organization Your Benefits Excellent healthcare benefits including medical, dental and visionShort and long term disability Tuition reimbursement Paid time offPet insurance Other supplemental benefits available upon election Please feel free to contact us You can expect interesting tasks and challenging projects, as well as motivated and friendly teams in fields that influence our future. Do you want to be successful with us? Then, please send us your application: SCHOTT North America, Inc., Human Resources, Kurt Johnson, +17172284231 *At SCHOTT, it’s your personality that counts – not your gender, your identity, or origin.Your Profile Masters Degree in Engineering, Science or Business Administration, required Minimum 5 years in Key Account Management, required Technical Sales/Marketing or Product Management of high engineesring content materials and components in an industrial Business-to-Business (B2B) environment, strongly preferredExperience in the semiconductor industry and/or quartz glass material sales, strongly desired Ability to read, write and speak English; strong oral and written communication skillsProficiency in MS Office knowledgeAbility to work in a dynamic and fast growing industryGrowth and results driven mindsetPersonable with excellent people management and teamwork skillsAbility to work in a global, matrix organization
Applications can be submitted via www.foodjobnordic.com. RAU | CONSULTANTS is not in charge of this search project.
Main job responsibilities: -English and Hungarian language – fluent (written and spoken) -Previous experience in managing an Operations/Warehouse, ideally in production environment, leadership experience, ability to build relationships with customers, - Capability to define strategic plan for the site, negotiation, project management and presentation skills
Nice to have Experience in ecommerce platform migrations or replatforming projects. Background in pre-sales engineering or post-sales consulting. Familiarity with platforms like SCAYLE, Salesforce Commerce Cloud, CommerceTools, SAP Commerce Cloud (Hybris), or Shopify Plus.
Performs quotation reviews, negotiations, and contracting with customers.Handles customer complaints with support of Inside Sales and quality department.Assists Accounts Receivable with overdue management.Documents customer knowledge (organization, deciding nets, etc.) in CRM-system including maintenance of customer master dataImproves the overall customer satisfaction along the customer journey.Drives new growth opportunities with new customers, products, applications and projects with cross-functional customer teamsInitiates innovation and involves internal SCHOTT organization and external partnersDrives competitive intelligence and reports to Market Intelligence teamEstablishes good market / application knowledge and understanding 您的简历 Master’s degree in an engineering discipline, science or business administrationMin.5 years in Key Account Management, technical sales/marketing or product management of high engineering content materials & components in an industrial Business-to-Business (B2B) environment.
YOUR TASKS • Coordinate, manage and support the strategic development and implementation of digital tools in the tax & customs function, including AI and internal robotics solutions • Identify opportunities for digitalization, standardization and automation within tax & customs processes, including SAP S/4HANA and e‑invoicing • Manage communication with internal and external stakeholders and strengthen cooperation with IT, business functions and support units • Monitor developments in tax and customs digitalization, emerging technologies and new fiscal requirements • Develop and deliver internal trainings • Translate tax and customs needs into system-oriented improvements YOUR PROFILE • University degree in business process management, digital transformation, data science with taxation focus, accounting or equivalent • At least 5 years of experience in inhouse tax, digital transformation or an international consulting environment • Strong knowledge of tax & customs processes; experience in business process modelling is an advantage • Experience in IT project management and an interest in evolving tax and customs requirements • Analytical mindset with an independent, structured and reliable working style • High affinity for digitalization and automation within complex organizations • Proficient user of ERP systems such as SAP and Microsoft solutions including MS Office and the Power Platform • Strong communication skills and the ability to explain complex tax and IT topics to non‑experts YOUR BENEFITS Nordex offers a range of attractive benefits – here’s a selection of what you can look forward to.
YOUR TASKS • Coordinate, manage and support the strategic development and implementation of digital tools in the tax & customs function, including AI and internal robotics solutions • Identify opportunities for digitalization, standardization and automation within tax & customs processes, including SAP S/4HANA and e‑invoicing • Manage communication with internal and external stakeholders and strengthen cooperation with IT, business functions and support units • Monitor developments in tax and customs digitalization, emerging technologies and new fiscal requirements • Develop and deliver internal trainings • Translate tax and customs needs into system-oriented improvements YOUR PROFILE • University degree in business process management, digital transformation, data science with taxation focus, accounting or equivalent • At least 5 years of experience in inhouse tax, digital transformation or an international consulting environment • Strong knowledge of tax & customs processes; experience in business process modelling is an advantage • Experience in IT project management and an interest in evolving tax and customs requirements • Analytical mindset with an independent, structured and reliable working style • High affinity for digitalization and automation within complex organizations • Proficient user of ERP systems such as SAP and Microsoft solutions including MS Office and the Power Platform • Strong communication skills and the ability to explain complex tax and IT topics to non‑experts YOUR BENEFITS Nordex offers a range of attractive benefits – here’s a selection of what you can look forward to.
We are specialized in the integration of robotics, motion control and vision systems. We design and build complete projects, from stand alone stations to complex integrated assembly and test systems. Our goal is to provide quality and elegant solutions to ensure the success of each of our customers.
Experience working on projects and managing complex customer requirements. Beneficial: knowledge of fuel and energy card services. Strong numerical understanding as well as excellent negotiation and presentation skills.
Works under the direction of senior technicians to start-up new machines, checks power system and wiring; observes lockout tag out process to check machine components functionality; establishes that product is moving through properly; communicates with internal staff to solve technical problems or project issues. Prepares concise, accurate, professional and timely Equipment Acceptance Reports, Service Work Reports, Expense Reports and other support documentation for customer visits; communicates with KHS internal staff to report on service activities; completes and submits reports within 3 weeks after the end of a job.
Works under the direction of senior technicians to start-up new machines, checks power system and wiring; observes lockout tag out process to check machine components functionality; establishes that product is moving through properly; communicates with internal staff to solve technical problems or project issues. Prepares concise, accurate, professional and timely Equipment Acceptance Reports, Service Work Reports, Expense Reports and other support documentation for customer visits; communicates with KHS internal staff to report on service activities; completes and submits reports within 3 weeks after the end of a job.
About us Your Contribution Implement a comprehensive customer engagement model, including coordinating customer strategies and activities, scheduling, and conducting visits with key decision makers for all applicable accounts Build a deep understanding of customer needs to drive innovation pipeline by initiating stategic innovation projects with key accounts in alignment with product management Support the Key Account Manager [KAM] of global key accounts as key interaction point- building networks within accounts to operationalize key initiatives derived from KAM strategiesActively contribute to tactical action plans, including cultural interface managementDocument and summarize all relevant interactions and content in a structured and transparent way, while distributing the respective information to relevant stakeholders in a timely manner, both internally and externally [For non-global key accounts] achieve planned KPIs (turnover, GM) for all products sold to assigned customers [For non-global key accounts] effectively convert leads into sales through managing the sales process from lead generation to closing [For non-global key accounts] ensure accurate forecasting Acquire new sales opportunities in line with SBF strategy Initiate technical cooperation with customers and hand-overs to internal specialists, where necessary and appropriate Actively monitor the industry and market trends, as well as competitor activities- especially advancements in AR technology Contribute to a holistic market overview for KAM and product management Develop and drive the execution of an effective action plan to increase sales and profitability within accounts in assigned sales areaReview monthly account plan performance, annual accounts, and customer segmentation Represent at conferences and exhibitionsCollaborate with Marketing to plan visits, fairs, trade shows, literature and advertising programs for associated products Maintain current knowledge within area of responsibility through continuous tranining measures Follow company policies and Code of Conduct to including but not limited to policies, procedures, protocols, etc.
Your Profile Bachelor's degree in Business and/or Life Sciences.5 years' experience in a sales or sales-related function.Fluent in both spoken and written English and at least one other international language.Strong technical knowledge of products and IT tools (e.g., CRM).Very strong Project Management skills, excellent negotiation skills and business acumen, high level of Intercultural competence. Your Benefits SCHOTT’s openness to promote your further development is just as great as our additional benefits.